Reporting Maintenance Issues
Describe problems, schedule repairs, and confirm who is responsible and any costs.
Scenario Goal
You will be able to report issues, arrange access for repairs, and discuss timelines.
Practice Flow
Start with the keywords that show up most often in this situation.
Learn the core phrase patterns before you try to respond on your own.
Then move into a dedicated practice session for scenario-specific feedback.
Keywords
The words most worth learning first for this situation.
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How To Say It
Use these natural phrases to sound confident in real situations.
Why it works
This phrase is clear, natural, and easy to use in this situation.
Don't Say This
Common mistakes and how to sound more natural.
The heater don't working.
Say instead
The heater isn't working.
My water is leaking yesterday.
Say instead
My water started leaking yesterday.
They will take my deposit for fix.
Say instead
They will deduct the repair cost from my security deposit.
Can you come my apartment?
Say instead
Can you come to my apartment?
Quick Recap
Keep these points in mind before you start.
Key Takeaways
Situation goal
You will be able to report issues, arrange access for repairs, and discuss timelines.
Useful phrase
Start with a line like "My sink is leaking.".
Stay natural
Use clear, polite wording that matches the context instead of translating too literally.
Key Phrases to Know
- 1
My sink is leaking.
- 2
Can you send someone between 2 and 4 PM?
- 3
Will that be billed to me or to the landlord?
Cultural Note
在英美等国家，房东或物业通常需要提前发出entry notice才能进入租户住所（常见是24–48小时），并且维修是否由房东承担通常根据lease条款和故障原因判断；许多承包商会单独列出call-out fee、parts charge和labor charge，租客在预约前最好问清楚谁承担费用和是否会从security deposit扣除。
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